Multiple early reviewers are reporting that the display has broken after just one or two days of use.
While most consumers are patiently waiting for the Samsung Galaxy Fold, reviewers have had the devices in hand for a little while.
Samsung is launching its first foldable smartphone, the Galaxy Fold, later this month. YouTuber Marques Brownlee (MKBHD) encountered a similar issue after he removed the film, thinking it was a screen protector.
Some of Samsung's new $2,000 folding phones appear to be breaking after just a couple of days. Turned out it was NOT a screen protector, and... this happened.
The problem seems to be related to the unit's screen either cracking or flickering, according to Twitter posts by technology journalists from Bloomberg, The Verge and CNBC who received the phone this week for review purposes.
Dieter Bohn of The Verge even posted photos of how the hinge has damaged the display. That bulge, he said, eventually "pressed sharply enough into the screen to break it".More news: NFL London: First two games at Tottenham Hotspur Stadium confirmed
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The biggest take away for soon-to-be-Fold-owners is this: don't remove what looks to be protective plastic film on the screen.
The Galaxy Fold goes on sale April 26 in the USA for $1,980, making it one of the most expensive phones anywhere - particularly if it isn't as durable as promised.
The issues raise questions about whether or not the Galaxy Fold can withstand normal use.
UPDATE 3: We asked Samsung for a comment, but the company told us it had nothing to share at the moment. Either way, it's not a very promising start for the Fold, and this issue also doesn't seem to have anything to do with the display's protective layer.
Prior to the Fold's release, Samsung reportedly tested the phone's folding mechanism more than 200,000 times, claiming it passed the threshold for durability. In his case, the pixels on the Samsung Galaxy Fold's display have been gradually turning black.
Under the hood we see that the phone runs on a Snapdragon 670 chipset, however, if the phone does end up coming to India, we are likely to see Samsung's Exynos chipset.